Successful Cloud Migration

The true key to a successful Cloud migration is knowing which vendors are strongest in each technology and each vertical, and then sourcing the right partner accordingly.

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A Single Source Solution Provider for All Your Cloud Services Needs

Is Cloud right for your business? Which systems in your business belong in the Cloud and which do not?

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About us

Founded in 2014. CCS is a full-service carrier agnostic telecom advising company for businesses in all verticals and sizes. We specialize in providing strategic cloud, voice and data solutions that will not only enhance a company's communication network but improve its bottom line and help drive its success. Our approach is to understand the businesses core values and help you decide on which solutions fit. With a track record of 20+ years in the business and a plethora of happy customers we bring world class expertise that can assess and manage these solutions while sitting on your side of the table.

Our Services

What We Do

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01

Cloud Contact Center

Why Choose CCaas:

  • Best overall value and functionality
  • Agility and speed when adding locations
  • Intelligent call routing that maximizes productivity
  • High-quality Omni-channel customer experience (Voice, Email, Chat, Social Media)
  • Integration with CRM, Database & RestfulAPI
  • On-demand access to customer information
  • Workforce optimization and management
  • Cost effective upgrades
  • 24/7 comprehensive professional services and
  • Technical support
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02

Hosted VoIP (UCaaS)

Why Choose UCaas:

  • Efficient collaboration
  • Enhanced mobile and remote user experience
  • Flexible and scalable to meet your needs
  • Immediate cost savings and optimized billing
  • Fast implementation and easy upgrades
  • IT staff can prioritize other business needs
  • Improved customer contact experience
  • Faster third-party integrations
  • Business continuity and security
  • Faster problem solving with expert tech support
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03

SDWAN & Networking

Why Choose SDWAN & Networking:

  • Best overall value and functionality
  • Agility and speed when adding locations
  • Redundancy, scalability and fault tolerance
  • Quality of experience for critical applications
  • Simplification of operations
  • Connectivity to other cloud-based solutions
  • Dynamic bandwidth
  • Cost effective upgrades
  • Support whenever you need it
  • Application acceleration and optimization
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04

Cloud Computing

As IT becomes more and more strategic and critical in impacting an organization’s bottom line, companies look to the Cloud to decrease IT complexity and drive ROI. For some organizations, Cloud solutions can be more secure, predictable and scalable than on-premise solutions.

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05

Cyber Security

We recognize that security is also more than technology… it is about the technical solutions, processes to evaluate and react to potential threats, vulnerabilities, and impacts, plus user training and education.

  • Penetration Testing & Environment Audits
  • Full Security Operations Center (SOC) as a Service
  • Physical security protection (IP cameras / door entry / video)
  • Web and Application Firewall Management
  • DDoS Mitigation
  • SIEM Platforms & Reporting & Monitoring
  • Virus, Malware, Spyware, Email Scanning
  • Compliancy Attestations
  • IDS/IPS Management
  • Endpoint & Device Security Management
  • Virtual CISO
  • Disaster Recovery and Backups
  • Data Loss Prevention (DLP)
  • East/West Traffic Monitoring & Breach Protection
  • Behavioral Management / Staff Training & Awareness
  • Professional Services Security Consulting
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06

Connectivity

With access to a global footprint we offer business class internet and private WAN to all parts of the world. This includes dedicated fiber, fixed wireless, Cable, Wifi, DSL and satellite internet. We specialize in engineering and building diverse routes for redundancy and business continuity.

Our Services

What We Do

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01Cloud Contact Center

Why Choose CCaas:

  • Best overall value and functionality
  • Agility and speed when adding locations
  • Intelligent call routing that maximizes productivity
  • High-quality Omni-channel customer experience (Voice, Email, Chat, Social Media)
  • Integration with CRM, Database & RestfulAPI
  • On-demand access to customer information
  • Workforce optimization and management
  • Cost effective upgrades
  • 24/7 comprehensive professional services and
  • Technical support
Service Image

02Hosted VoIP (UCaaS)

Why Choose UCaas:

  • Efficient collaboration
  • Enhanced mobile and remote user experience
  • Flexible and scalable to meet your needs
  • Immediate cost savings and optimized billing
  • Fast implementation and easy upgrades
  • IT staff can prioritize other business needs
  • Improved customer contact experience
  • Faster third-party integrations
  • Business continuity and security
  • Faster problem solving with expert tech support
Service Image

03SDWAN & Networking

Why Choose SDWAN & Networking:

  • Best overall value and functionality
  • Agility and speed when adding locations
  • Redundancy, scalability and fault tolerance
  • Quality of experience for critical applications
  • Simplification of operations
  • Connectivity to other cloud-based solutions
  • Dynamic bandwidth
  • Cost effective upgrades
  • Support whenever you need it
  • Application acceleration and optimization
Service Image

04Cloud Computing

As IT becomes more and more strategic and critical in impacting an organization’s bottom line, companies look to the Cloud to decrease IT complexity and drive ROI. For some organizations, Cloud solutions can be more secure, predictable and scalable than on-premise solutions.

Service Image

05Cyber Security

We recognize that security is also more than technology… it is about the technical solutions, processes to evaluate and react to potential threats, vulnerabilities, and impacts, plus user training and education.

  • Penetration Testing & Environment Audits
  • Full Security Operations Center (SOC) as a Service
  • Physical security protection (IP cameras / door entry / video)
  • Web and Application Firewall Management
  • DDoS Mitigation
  • SIEM Platforms & Reporting & Monitoring
  • Virus, Malware, Spyware, Email Scanning
  • Compliancy Attestations
  • IDS/IPS Management
  • Endpoint & Device Security Management
  • Virtual CISO
  • Disaster Recovery and Backups
  • Data Loss Prevention (DLP)
  • East/West Traffic Monitoring & Breach Protection
  • Behavioral Management / Staff Training & Awareness
  • Professional Services Security Consulting
Service Image

06Connectivity

With access to a global footprint we offer business class internet and private WAN to all parts of the world. This includes dedicated fiber, fixed wireless, Cable, Wifi, DSL and satellite internet. We specialize in engineering and building diverse routes for redundancy and business continuity.

Testimonials

Meet Our Customer Fan Base

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IT Director

We’re in the Electrical distribution, automation, repair and energy management business, situated in the NYC metro area and Upstate NY, plus locations in NJ, CT and OH, with 200+ employees. We’ve worked with CCS for several years now after getting our ShoreTel network initially up and running. CCS, with Rob’s leadership has guided us through our voice network investments, upgrades and business acquisitions, as we’ve grown our business to multiple locations. At each stage, CSS has presented us with varied options in technology and vendors to achieve the best value for our projects. CCS has been wonderful to work with and they’re always quick to jump in and resolve any vendor client problems both on the tech, project management and billing side of things. They are very easy to work with and knowledgeable with the ability to get the job done.
I would highly recommend CCS for your organization in today’s highly technical and complex world of voice and data services.

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Network Architect – Non Profit

My first experience with CCS was with searching for a new phone service for our organization’s office move. CCS was a tremendous help with finding a vendor that could meet our tight schedule and provide the services that we required. When we experienced difficulties getting required information from our previous phone vendor they stepped in like an MMA fighter and was able to get the information we needed. Our relationship still continues to this day. 2 years later CCS is still providing us with assistance with communication and network services. They are on my must call list for many projects that come my way. I could not recommend them enough.

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IT Manager

IT Manager

CCS has acted as a liaison between GDLSK LLP and various digital voice service providers. Prior to our New York office location move they were able to review our previous telecommunications system and provide us with the needed suggestions to address various disaster recovery scenarios. The knowledge provided gave us alternative solutions to allow us to achieve a more reliable end goal. Their relationship with various service providers assisted with accomplishing our projects in a more efficient manner and save money through their evaluation of our invoices and services used. With their assistance we were able to change carriers and now have a solid solution in place

Founder & CEO

Robert Serrat

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Carriers

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